Tesco Case Study

Tescos main activities -Retailing -Financial services Its a major ball-shaped retailer 1) Retail activity 5 store formats * Tesco extra * Tesco superstore * Tesco beneathpass * Tesco express * One stop Non-food ventures -Tesco Homeplus Dobbies Since 2005, they have opened a appendage of non-food outlets Tesco Homeplus, Dobbies( garden centres) 2) Banking activity Tesco Bank A will to extend their interest group in the monetary services Service credit cards/ loans/ mortgages/ salve accounts/ insurance Its run separately from the rest of the businessIt was a 50/50 joint venture with RBS( Royal Bank of Scotland) But the 28 of July 2008, Tesco bought out the shares of RBS . Internet tesco. com .Telecom Tesco mobile, its a joint venture with O2 The get over of its operation 1994 kickoff take into Central Europe 1998 First move into South East Asia 2007 First move in California 2008 First wholly owned Tesco opened in Guangzhou, China China/ Czechoslovakian Republic/ Hungry/ Repu blic of Ireland/ Japan/ Malaysia/ Poland/ Slovakia/ South Korea/ Thailand/ Turkey/ Uk/ US They entered the US grocery market in 2007 Through the opening of a new chain Fresh & EasyOver the past 10 course of instructions, the profits per year have constantly increased Tescos business strategy At the core of Tescos business model is a focus on trying to improve what we do for customers .To create value for customers In such(prenominal) way that if the business is performing well in the eyes of the customers, so it will also be performing well for other stakeholders system in the UK Growth is sought through expansion into markets such as financial services, non-food and telecom Strategy outside the UK Growth is sought by entry into locations, most recently China, India and in the USTargets are defined under Five prospective of the steering wheel -community -operations -the great unwashed -finance -customer To increase the customer dedication is the single most important driver of l ong term financial performance Tescos corporate culture Customer is king . a customer centric club . a customer focused company Maintaining a global staff retention The average longevity inside the Tesco management is around 14 years e. g. the CEO Sir Terence Leahy joined Tesco in 1979 after graduation Its one of the KPI ( Key Performance Indicator) everyone finger accountable for the companys successEvery little helps A relatively flat range structure Five levels Whereas 470,000 employees e. g. top grade 200 people The companys values .We treat people how we like to be treated * work as a aggroup * trust and respect each other * listen, support and say thank you * share knowledge and experience No on tries harder for customers * understand customers * be first to meet their needs * act responsibly for our communities Tesco has a kinda unique approach of risk management * diversification both geographically and in areas * risk devolvement at thedepartment level * absence of boilers suit risk management