Skills to inspire :: essays research papers

self-assertingness Skills to Inspire ConfidenceINSTRUCTOR OUTLINEOUTLINE ruleNOTESIntroductionspsi Class Large Group Reg Class Pairs interview/ display each other to classParticipant intro + perform PSI re most memorable/proud moment during senior class Reg re most impt part of their jobObjectivesLecture PG 1 conference Styles Defined Small GroupsF/C paper on wall by tablesO/H Slides 3 ?sLecture O/H slidesPG 2 - fragmentize large group into three or six small groups, depending on size of class. Each group charts per their belief words/ pictures of characteristics actions, verbals, behaviours, etc. of that fussy carriage 1 term/grouppassive, assertive, aggressive, passive aggressive (p.a. between aggressive and passive)Instructor show assertive example stick hand out/ grimace/shake handsShow O/H with following 3 questions and ask groups to answer1.What affect does that style check on you? 2.What affect does that style have on the person you are communicating with?3.In wha t plaza would this style be most effective?(i.e.Aggressive being ignored, no one is auditory modality to you motionless exchange is getting violent/angry.. to calm down slur Assertive argument with good friend, want to resolve to keep friend) Passive Aggressive in conflict with untrustworthy person protect self engagement while seeking solution (sarcasm, mother-in-law syndrome, snide remarks, in genuine)Small groups level on their lists and answers to questions. - Instructor charts responses on railway line chart under usurp behavior area- Instructor invites other participants to add to the lists. Close activity with lecturing Lets see if we missed whatsoeverthing (Review O/Hs)Assertiveness &Customer helperSheetLarge Group DiscussionExtra handout abduce back to line chartWe want to stay here . assertive areaHow do we know when we cross everywhere from one area to another(prenominal)? We tend to reflect the behavior were exposed to in the situationDistribute and discus s extra handout Assertiveness & Customer Service - We, like most customers, prefer dealing with assertive people. Read this over .. which characteristics are most familiar to you? instructor emphasizes visualization on line chart how cross from one behavior area into another when behavior is out of control(i.e. Statement like I win/You lose = indicates interest solely in self / not intd in any win for other person .. have moved to aggressive)(i.e. do deform for Passive I lose/You win = No interest in self/ only in giving win to other person)Whats My Style - - Self AssessmentBroken Record TechniqueIndividual ExerciseLarge Group DiscussionO/H Basic TechniquesLecturePG 3 & 4Do Self assessment PG 3Answer questions on PG 4Share